Privacy Policy

Effective Date: February 14, 2025

1. Introduction

Welcome to EastexTech, operated by ET Innovations & Ventures LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable laws, including the Texas Data Privacy and Security Act (TDPSA).

2. Information We Collect

We collect personal information voluntarily provided through our contact forms, including:

• Name

• Email Address

• Phone Number

• Physical Address

We do not collect IP addresses or payment information such as bank account or credit card numbers.

3. How We Collect Information

We gather personal information exclusively through:

• Google Forms (for contact and service requests)

We do not use Facebook Pixel, but as we operate on Google Sites, Google may collect analytics data.

4. How We Use Your Information

The personal information we collect is used for:

• Contact & Scheduling – To communicate with you about service availability and scheduling.

• Marketing – To inform you about our services, promotions, or updates that may interest you.

5. Data Sharing & Disclosure

We do not sell or share your personal information, except in the following circumstances:

• Payment Processors – When a service is rendered, and invoicing is required, your information is shared with our payment processors to complete the transaction.

6. Data Retention

We retain personal information indefinitely for record-keeping purposes, but only the following details:

• Name

• Email Address

• Phone Number

• Physical Address

We do not store any sensitive payment information (bank accounts, credit card numbers, etc.).

7. Data Security

We take reasonable measures to protect your personal information, including:

• Secure Storage – Your data is securely stored within our internal systems.

• Access Restrictions – Only authorized personnel have access to stored data.

Your information is primarily secured through QuickBooks, which we use for invoicing and record-keeping.

8. Your Rights & Data Deletion

Under the Texas Data Privacy and Security Act (TDPSA), you have the right to:

• Access – Request a copy of the personal data we hold about you.

• Correction – Request corrections to inaccurate or incomplete personal data.

• Deletion – Request the removal of personal data. If you have received services, we will retain your name and transaction details (amount spent) for record-keeping, but all other information can be deleted upon request.

To request changes or deletion, please contact us at:

📞 Phone: (409) 594-3735
📧 Email: nelson@eastextech.com
📌 Facebook: https://www.facebook.com/etivllc

9. Minors

Our services are intended for individuals 18 years and older. We do not knowingly collect or store personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any updates will be posted on our website. Your continued use of our services indicates your acceptance of any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📞 Phone: (409) 594-3735
📧 Email: nelson@eastextech.com
📌 Facebook: https://www.facebook.com/etivllc